Terms of Use

Last Updated: February 3, 2025

Welcome to Tavorelion. These Terms of Use govern your access to and use of our website, services, and platform. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing our website at tavorelion.sbs, or using any of our consultation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Tavorelion provides online personal financial planning consultation services through a digital platform. Our services include but are not limited to:

- One-on-one financial consultation sessions
- Personalized financial planning recommendations
- Educational resources and materials
- Communication tools for client-consultant interaction
- Scheduling and appointment management

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these terms, fraudulent activity, or behavior that we determine to be harmful to other users or our business operations.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

- Use our services in any way that violates any applicable law or regulation
- Impersonate or attempt to impersonate Tavorelion, our employees, another user, or any other person or entity
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
- Introduce any viruses, malware, or other malicious code
- Attempt to gain unauthorized access to any portion of our services or systems
- Collect or harvest any personally identifiable information from our services
- Use automated systems or software to extract data from our services without our written permission

4.2 Communication Standards

When communicating with consultants or other users through our platform, you agree to maintain professional and respectful conduct. Harassment, abuse, threats, or inappropriate behavior will not be tolerated and may result in immediate account termination.

5. Consultation Services and Professional Relationship

5.1 Nature of Services

Our financial planning consultation services are provided for informational and educational purposes. While our consultants strive to provide accurate and helpful guidance, the information provided should not be considered as professional financial advice, legal advice, or investment recommendations tailored to your specific circumstances without proper consultation.

5.2 Client Responsibilities

You acknowledge that the quality and effectiveness of consultation services depend in part on your active participation, honest disclosure of relevant information, and implementation of recommendations. You are responsible for making your own informed decisions regarding financial matters.

5.3 No Guarantees

We do not guarantee any specific results or outcomes from our consultation services. Financial planning involves inherent uncertainties, and past performance or recommendations do not guarantee future results.

6. Payment Terms

6.1 Fees and Pricing

Fees for our services are displayed on our website and may vary depending on the type and duration of consultation services selected. All fees are quoted in the applicable currency and are subject to change with reasonable notice.

6.2 Payment Processing

Payment is required prior to or at the time of service delivery unless alternative arrangements have been agreed upon. We use third-party payment processors, and you agree to comply with their terms and conditions. You are responsible for all charges associated with your account, including applicable taxes.

6.3 Refund Policy

Refund requests will be evaluated on a case-by-case basis. Generally, services already delivered are non-refundable. If you believe you are entitled to a refund, please contact us at contact@tavorelion.sbs within fourteen days of the service date with a detailed explanation.

7. Intellectual Property Rights

7.1 Our Content

All content on our website and platform, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, software, and the compilation thereof, is the property of Tavorelion or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal, non-commercial use. This license does not include any right to:

- Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content
- Use our content for any commercial purpose or public display
- Remove any copyright or proprietary notices from our content
- Transfer or sell our content to any third party

7.3 User Content

You retain ownership of any content you submit or upload to our platform. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving our services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our collection and use of personal information as described in our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services that are not owned or controlled by Tavorelion. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such third-party content or services.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free, or that defects will be corrected.

10.2 Disclaimer of Warranties

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of our services or any content obtained through our services.

10.3 Limitation of Liability

In no event shall Tavorelion, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

- Your access to or use of or inability to access or use our services
- Any conduct or content of any third party on our services
- Any content obtained from our services
- Unauthorized access, use, or alteration of your transmissions or content

In any case, our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tavorelion and its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or in any way connected with:

- Your access to or use of our services
- Your violation of these Terms of Use
- Your violation of any third-party rights, including intellectual property or privacy rights
- Any content you submit or transmit through our services

12. Modifications to Terms and Services

We reserve the right to modify or replace these Terms of Use at any time at our sole discretion. If a revision is material, we will provide at least thirty days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using our services.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Use. Upon termination, your right to use our services will immediately cease.

All provisions of these terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Dispute Resolution

14.1 Informal Resolution

In the event of any dispute, claim, or controversy arising from or relating to these terms or our services, you agree to first contact us and attempt to resolve the dispute informally by sending written notice to contact@tavorelion.sbs. We will attempt to resolve the dispute through good faith negotiation.

14.2 Arbitration

If the dispute cannot be resolved through informal negotiation within sixty days, either party may initiate arbitration proceedings. Any arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties, or if no agreement can be reached, appointed according to applicable arbitration rules.

15. General Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published by us on our services, constitute the entire agreement between you and Tavorelion regarding your use of our services.

15.2 Severability

If any provision of these terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

15.3 Waiver

No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these terms or your rights and obligations under these terms without our prior written consent. We may assign or transfer these terms or our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16. Contact Information

If you have any questions, concerns, or complaints about these Terms of Use, please contact us:

Tavorelion

Beacon Academy, Woodthorpe Rd
Loughborough, Leicester LE11 2NF
United Kingdom

Email: contact@tavorelion.sbs
Phone: +447974257312

17. Acknowledgment

By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them. You also acknowledge that these terms, together with our Privacy Policy, represent the complete and exclusive statement of the agreement between you and Tavorelion regarding your use of our services, and that they supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.